All orders are shipped via FEDEX. Rates are calculated through the FEDEX calculator. Please note that SMARTPOST will ship to P.O boxes, APO/FPO addresses, and non-residential addresses.
Please note orders take approximately 2-4 Weeks to process before shipping (this includes all forms of shipping). Orders placed on Friday, Saturday, and Sunday will not be processed until the following Monday. Orders over $100 may require a signature for package delivery at our discretion. This must be obtained in-person; a signature left on the FEDEX notice does NOT qualify. Please note that FEDEX does not deliver on the weekends and the pick-up date does not count as a transit day.
Tracking an Order
You will receive a shipping confirmation via email when your order has been processed and shipped. This email will contain a tracking number which you can use to track the status of your order online.
We currently give customers the option for free FEDEX ground shipping for orders $75 and over. During checkout, please select “Free Ground Shipping”. This option will only appear when you have an amount of $75 or more in your cart during the checkout process.
All Canadian orders have a flat fee of $15 and are shipped via FEDEX Worldwide Service.
Orders shipping to Canada take approximately 4 business days to process before shipping. Orders placed on Friday, Saturday, and Sunday will not be processed until the following Monday.
Please note that the customer is solely responsible for all applicable customs fees, taxes and duties. If for any reason a package is refused by a customer a 20% re-stocking fee will be applied.
For more information on customs and duties charges, please contact your local customs office.
At this time NOLA Noveltees LLC is not able to accept any returns/exchanges from Canadian orders.
All prices listed in USD dollars